Privacy Policy

Contact email address: support@housecare.app

Information we collect and why

In order to provide you with our Services, we collect certain information from you when you use our Services. We will hold the above information for as long as is necessary in order to provide you with our services, deal with any specific issues that you may raise or otherwise as is required by law or any relevant regulatory body.

Information we collect about you:

How we use your information

We use information held about you (and information about others) in the following ways:

How we share your information

For our effective operation and to deliver our Services to you we may share information with Third Parties.

What information we share, who we share it with and why

Information Disclosure

We may disclose your personal information to any partner of HouseCare and/or a member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may also disclose your personal information to third parties:

Third Party Services

In addition to the Services we provide directly, we also use third party service providers (collectively referred to as “Third Party Services”) who operate their own Privacy Policies. The Third Party Services we use we deem important to our effective operation.

So you can find out more about the services we use, and in turn those you may use whilst using and interacting with our Services, we have compiled a list for your reference.

The Third Party Services we use:

Third Party SDK's (Software Development Kit):

Data Protection

We take reasonable measures to protect any personal information we may hold about you in an effort to prevent loss, misuse, and unauthorised access, disclosure, alteration, and destruction. However, despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Sensitive information sent between your browser and our website, and your device and Third Party Services, is transferred in encrypted form using Secure Socket Layer ("SSL"). When transmitting sensitive information, you should always make sure that your browser can validate the SSL certificate.

For information on how your iOS device encrypts and secures application data please see https://support.apple.com/en-gb/HT202064. For information on how data is protected on iCloud, please see https://support.apple.com/en-gb/HT202303.

Processing Bases

To process your personal data, we rely on the following legal bases:

Your Rights

To the extent a specific element of our processing of your personal data relies upon your consent, you may withdraw such consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.

Additional Data Privacy Rights

You may have these rights under applicable law:

Please note that we may need to retain certain information for recordkeeping purposes, to complete any transactions that you began prior to your request, or for other purposes as required or permitted by applicable law.

International Transfers

Personal data may be transferred to and processed by recipients that are located inside or outside the European Economic Area (" EEA"). For recipients located outside of the EEA, some are certified under the EU-U.S. Privacy Shield and others are located in countries with adequacy decisions and, in each case, the transfer is thereby recognised as providing an adequate level of data protection from a European data protection law perspective. Other recipients might be located in countries which do not provide an adequate level of protection from a European data protection law perspective and for which we will base the transfer on appropriate safeguards, such as standard data protection clauses adopted by the European Commission or by a supervisory authority, approved codes of conduct together with binding and enforceable commitments of the recipient, or approved certification mechanisms together with binding and enforceable commitments of the recipient.

Changes to this Policy

From time to time we may change our privacy policy and although these changes might be minor we encourage our users to check this page regularly. Any major changes of significant impact to our users will be communicated on the HouseCare site and in-app. By continuing to use HouseCare after those changes become effective, you are agreeing to be bound by the revised policy.

Questions

This privacy policy was last updated on 16th October 2018.